How to Use Our Store
A quick guide to help you navigate our platform and make the most of your Medusa B2B shopping experience.
1. Create Your Business Account
To access B2B features such as quotations and bulk pricing, please register using your company details. Once approved, you’ll receive access to exclusive prices and order management tools.
2. Browse Products
Explore our wide range of protective gear, safety equipment, and environmental solutions. Each product page provides detailed specifications, certifications, and material information to help you make informed decisions.
3. Request a Quote
Instead of adding products directly to the cart, B2B customers can request a quote. Select the desired products, choose quantities, and click “Add to Quote”. Once submitted, our team will review your request and send you a customized quotation.
You’ll receive an email notification once your quote is ready. From there, you can accept, modify, or ask for further assistance.
4. Manage Quotes and Orders
You can view all your pending and approved quotes under the My Account → Quotes section. Once a quote is approved, it will be converted into an order which you can complete through our secure checkout process.
5. Place and Track Orders
After finalizing your order, you can track its progress from your account dashboard. Updates such as shipment status and delivery confirmation will be displayed in real time.
6. Get Support
Need help? Our support team is always available to assist with quotes, technical product information, or bulk purchasing inquiries. Visit our Contact Us page or email us for quick assistance.
Designed to make business purchasing simple, transparent, and efficient.
